Refund Policy

All products sold through this website are covered by our warranty and return policies. The quality of the product you will receive is guaranteed to be the best in its class, and we absolutely guarantee this.
Please remember these key points before returning products:

If you are returning products for exchange / refund:

1. All products must be post-marked no later than 3 days after you have received your product
2. The product condition must be 100% BRAND NEW : this means that it must never have been used, nor unpacked. Once you have used or worn your purchased item, the exchange/refund policy is void.
3. Please insure your return. We are not responsible for lost or damaged products during the shipping process. All shipping costs incurred as such are not refundable.
4. The product is subject to final inspection for the above conditions before your return is processed
5. Tampered products will not be exchanged/refunded. This means that if the watches have been opened up, or otherwise tampered or damaged, the return/refund policy will be considered null and void.
6. All refunds will be effected after the return product is received and inspected. Refunds will be in full, less shipping & handling charges (non-refundable), and the credit card processing fee charge (non-refundable, if payment was made via credit card).

If you are returning products for warranty:

1. All our top quality products enjoy a full 1 year warranty on all manufacturers’ defects.
2. Only manufacturers’ defects are covered under warranty. This does not include intentional damage, or general wear and tear.
3. If any of the items have been tampered with, the warranty is void.